1. Respecting your Privacy   

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We respect your right to privacy and are committed to protecting the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988.

     

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2. Collection of Personal Information

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Personal Information is information we hold which is identifiable as being you. From time to time we receive and store personal information you enter onto our website, provide to us directly or in other forms.

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Personal information provided by you and collected by us may be in the form of name, address, phone number, email address so that we can provide information to you, provide updates or process an order for a product or service.

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We may collect other information such as when you provide feedback, change your content or email preferences, respond to promotions or surveys, provide financial information etc. We may also collect any other information you may provide while interacting with us.

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3. How We Collect Your Personal Information

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We collect information from you in a variety of ways. This includes when you interact with us in person or electronically, when you access our website and when we provide our services to you. We may also receive information from third parties and we protect this information as set out below.

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4. Use of Your Personal Information

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We may use information collected from you to provide you with our services and information and updates. We may use it to improve our service to you by making you aware of new and additional services, products and opportunities or other changes. We may use information provided by you to better understand your needs and to improve our services.

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We may contact you in a variety of ways, including (but not limited to) email, telephone, sms or mail.

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5. Disclosure of Your Personal Information

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We may disclose personal information as reasonably necessary to carry out our work and for the purposes set out in this policy. We may disclose your personal information to employees, insurers, professional advisers, subcontractors, suppliers or agents as reasonably necessary. 

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We may from time to time need to disclose personal information in order to comply with a legal requirement, such as a regulation, law, court order, warrant, court proceedings, or in response to a law enforcement agency request.

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We may use your personal information to protect the copyright, legal rights, property or safety of ourselves and our customers.

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If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible by law our user databases together with personal and non-personal information contained within those databases. This information may be disclosed to a potential purchaser under agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

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By providing us with your personal information, you consent to the terms of this Privacy Policy. Where we disclose your personal information to third parties we will request that your personal information is handled in accordance with this policy.

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6. Security of Your Personal Information

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We are committed to ensuring that personal information collected by us is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure your inormation. However, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

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7. Access to Your Personal Information

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You may request details of personal information that we hold in accordance witht the Privacy Act 1988. A small administrative fee may apply.

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We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances pursuant to the Privacy Act.

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8. Complaints About Privacy

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We take complaints about privacy seriously. If you have complaints about our privacy practices, please contact us at 407/17 Bolton St Newcastle NSW 2300

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9. Changes to our Privacy Policy

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We may modify our Privacy Policy. Canges will be effective immediately upon posting of the modifications on our website or otherwise notifying in writing.

 

 

10. Website

 

We may collect identifiable information as set out in 2. and 3. above. Other information we may collect is not personally indentifiable, and is used in order to provide a better service to our clients. 

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Our website uses cookies. Cookies provide information to us about visitor behaviour and help us provide a better website experience. Cookies are not malicious programs that access or damage your computer or access any personal information. Most browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.

 

In addition, cookies may be used to serve relevant ads to visitors through third party services such as Google Adwords.

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11. Links

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This website may contain links to other websites. These links are intended for your convenience only and are not sponsorship. endorsement or approval of these websites. We are not responsible for the privacy practices of other websites.

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